What our customers have to say!

Service Beyond My Expectations By Kimberly - Jan 7, 2012 Recently I had my water pump and serpentine belt replaced by you on very short notice. I'm from a small, rural area and am usually very disappointed with business transactions here. I was so pleasantly surprised by the level of service from Rising Sun from beginning to end! I appreciated the prompt response to my inquiry, the appointment I was able to get immediately, the shuttle service directly to the University, the quick turnaround on my vehicle, and the very friendly and helpful interactions with everyone working there. I've had no complaints with the repairs and the price was very reasonable. I hope I don't have more car trouble, but if I do I would not hesitate returning to Rising Sun Motors! I will happily recommend you to friends and colleagues in the area, in fact, I already have! Thank you for bringing small town virtue to big city business. Best wishes for 2012, Kimberly

Great service By Nicole - Apr 17, 2010 After almost a year in the DC metro area, I have finally found a place that I feel comfortable having my car serviced -- Rising Sun Motors. I appreciate that they provide overnight drop and shuttle service from the metro to make the process of getting my car serviced fit my busy schedule. The prices were reasonable and they outlined current issues with my vehicle, making themselves available to answer questions. They also told me which issues required immediate attention and which would just help the longevity of the vehicle. I see why this place is so highly rated.

 

Good people, good service By Patrick d - Mar 19, 2010 I got my oil changed there last week - my first time using Rising Sun, but I can tell it's a good place. The people there were very friendly and they got the job done quickly, and to top it off, it only cost about twenty bucks (they have a discount for first-time customers). I can see why others have given them 5 stars, and I agree.

 

Great, convenient, fast, high quality service By Stefanie - Feb 26, 2009 In a city full of businesses that could care less about what customer service is, Rising Sun delivered exceptional service in a very timely manner. I received same-day service to replace my clutch cylinders on my Honda Civic at a cost that was about 30% cheaper than what the competition wanted me to pay (without the great service). Friendly faces and great communication throughout the process. Would definitely go back.

 

Honest and Skilled By Nickname unavailable - Nov 11, 2008 Rising Son Motors have been taking car of our cars for more than 20 years now. In more than 40 years of auto ownership, I have not found, and could not ask for, a better group. They have always been able to fix even our most aging (21-year old) vehicle; they are honest and reliable; they are reasonably price. On top of that they are really likeable people.

 

Best Repair Shop in College Park Area By Francesca - Aug 22, 2007 I have a Honda Civic with nearly 100k on it and have used Rising Sun for everything over the last few years. I went to them on a friend's recommendation and have been overwhelmed with the quality of my experience. Work I've had done: 30k service, oil changes, fuel system flush, brake pad replacement & MD inspection. All work was done same-day and the friendly staff was happy to explain everything before the service was completed. At no point did I feel that they were recommending unnecessary work and all prices were well within what the dealership would have charged. Not the cheapest place in town - but the customer service is superb and they stand behind their work. Try getting that at the local Honda dealership - but that's another story. Highly recommend this place - I mean, they even send you cute notes after every visit to make sure you're happy with the service. Their hours are not stellar - no weekends, but their key drop makes it easy to leave the car before work, and pick it up when it's convenient.

 

 

"From:	Robert Fowler
To:	risingsunmotors@yahoo.com
Sent:	Monday, June 5, 2006, 19:27:22 -0400
Subject:	Service Work
One of my endeavors during the past was working at a Toyota dealership. It was that experience that made me a life long Toyota owner who firmly believes in driving a car until it falls apart. So Toyotas have been our only cars for 27 years. During my time spent at the dealership I became acquainted with Lee, a Toyota Master Mechanic, who left the dealership and opened his own shop a few years after I had departed. Even though I spent over 17 years working at a national auto service chain, with the exception of tires, oil changes and some other routine maintenance, he was the only mechanic who ever serviced any of our cars. He kept two Celica's running to over 150,000 miles until rust became the enemy and contributed to the excellent condition of my current Toyota, a 93 Camry that is now approaching 300,000 miles. Unfortunately Lee retired last fall and I found myself searching for a reputable and qualified mechanic to keep my Camry running. To be honest, I really didn't think I'd find someone as good as Lee. It was hit or miss for a few months until I thought I'd found an adequate replacement. But on the second visit, to have my air conditioner checked, they kept my car for a week before informing me they could not service my AC because of the old Freon system. So I began my search again. Having driven past Rising Sun Motors for years in both locations and decided I had nothing to lose by having you diagnose the problem. Two days later, my air conditioning was fixed. To be honest I had a difficult time rationalizing the cost of the repair in relation to the age and mileage on the car. But as I said, I believe in driving a car until it dies. And since mechanically the car is in exemplary condition. I replaced the air conditioning unit and at the same time found a new service center for my repairs. Thanks for the speedy service and the outstanding line of communication while my car was repaired. Of course now I expect you to keep my Camry running until it at least reaches 500,000 miles Robert Fowler"

to be held on 7/18/12


held on 1/11/12